Question 1

Free consumables - how does that work?

Accepted Answer

Free Annual Consumables

It’s as simple as this: every year, we send you replacement consumables for free.
For example, when you purchase our Arterial Line Insertion Model, you’ll receive:

Up to 10 metres of arterial vasculature, and
Up to 10 ultrasound inserts every year—for 2 years!

This ensures your training tools stay effective and ready to use, without additional costs.
Contact us to learn more about what’s included with each product’s consumables package.

Question 2

Worry Free Warranty - the SIM.3D Promise

Accepted Answer

Our Commitment to Keeping You Covered

At SIM.3D, we believe our products are meant to be used—not left sitting on a shelf collecting dust. If something happens during training, we’ve got you covered.

Here’s How It Works:
If  your model is damaged (short of negligence or loss), simply return the      damaged item to us, and we’ll ship you a replacement—quickly and at no      cost to you.
Yes, we cover the shipping, because we know the last thing you want is      to deal with more funding and paperwork.

Fair Use Policy While we’re committed to ensuring your training can continue without interruption, we do have some limits. We prefer plain language over legalese - just know that short of loss, theft or gross negligence we have you covered. Asking for yet another free replacement? We’ll touch base and see if there's a design improvement to be made.

At SIM.3D, we prioritize your ability to train with confidence. We’ll handle the rest!

Question 3

How can SIM.3D offer all of these extra perks without the extra price?

Accepted Answer

SIM.3D was founded by clinician educators with a simple mission: to create exceptional 3D-printed training equipment designed to be used frequently and without worry.

We know educators have to much to do supporting clinicians with high quality education to be writing endless business cases or finding money for outrageously expensive consumables.

To make this vision a reality, we’ve leveraged cutting-edge technology to dramatically reduce costs. This allows us to offer the same competitive pricing as the industry giants, while still delivering free replacements, included consumables, and all the other benefits that define the SIM.3D brand.

What’s our secret? We keep it simple. With no bloated overhead every dollar we save goes back into creating better products and value for our customers.

At SIM.3D, we’re here to redefine what’s possible in medical simulation training—on your terms.

Question 4

Our Focus on Functional Fidelity

Accepted Answer

At SIM.3D, we believe that functional fidelity and functional task alignment are the most important aspects of effective simulation training. Research supports our belief that the ability to replicate critical procedures is far more impactful than hyper-realistic skin tones, freckles, or other cosmetic details. Veins that flashback, arteries that pulse and pleura that pop are vital in providing function fidelity.

Why We Prioritise Functionality

While hyper-realistic silicone manikins with perfect age spots, freckles, and lifelike hair are visually impressive, our expertise lies in creating tools that prioritize:
Practicality: Models designed for high-frequency, high-volume training.
Realism Where It Matters: Anatomically accuracy & haptic feedback that mirrors      real world conditions. 
Value for Customers: Cost-effective solutions focused on enhancing      procedural training. 
If visual realism is a critical part of your training objectives, we fully support exploring these amazing products . They’re great for certain applications, but we prefer to focus on delivering models that prioritize functional fidelity and offer lasting value for your investment.

Question 5

Manikin-Mounted Part Task Trainers - make the most of your high fidelity manikins without the high fidelity cost!

Accepted Answer

At SIM.3D, we understand the challenges of balancing cost, functionality, and realism in simulation training. That’s why we’ve designed manikin-mounted part task trainers—enhancing your simulation capabilities without the expense or risk of damaging your valuable manikins.

Why Choose Manikin-Mounted Trainers?

Dual Functionality: Use them as standalone trainers or mount them directly      onto your manikins to create a seamless, realistic training experience.
Cost-Efficient:Protect your manikins from wear and tear while keeping replacement costs      low.
Enhanced Realism: Simulate the way you train, integrating procedures directly      into immersive scenarios.

Example Use Cases

Pediatric IO Training Picture this: You’re running a pediatric BASIC course, starting with IO insertion skills. You move on to a pediatric sepsis simulation, but inserting an IO directly into your manikin isn’t an option—it’s too costly to risk damage.

With SIM.3D’s Pediatric IO Part Task Trainer, you don’t have to compromise.
Wearable Design: This trainer mounts directly onto your manikin, allowing you      to simulate IO procedures exactly as they’re performed in practice.
Durable and Replaceable: Use it repeatedly without worrying about costly      repairs or replacements.

Arterial Line Training Arterial line insertion is a critical skill, but most manikins don’t offer this feature unless they cost as much as a luxury car. Enter the SIM.3D Arterial Line Part Task Trainer.

Manikin Integration: Attach it directly to your manikin for unparalleled      realism.
Pair with the SIM.3D Pulse-App: Simulate adjustable heart rate and pulse      strength for fully dynamic training scenarios.
Modular Design: Disassemble and remount as needed, making it versatile for any      simulation setup.

Train the Way You Work

From pediatric sepsis simulations to advanced vascular access, SIM.3D’s manikin-mounted trainers allow you to integrate critical skills into your scenarios without limits.

Ready to elevate your simulations?

Question 6

Platinum Purchase Program: Maximum Value, Minimal Risk

Accepted Answer

Training your staff on central lines, arterial lines, IO, Ultrasound guided PIVC, catheter insertion and more can be challenging when budgets are tight. That’s where our Platinum Purchase Program comes in—delivering exceptional flexibility and value for your training needs.

Here’s How It Works

Purchase One, Borrow Two: When you purchase any product from our Platinum      Product Line, you gain the ability to borrow up to two additional items each year for up to 3 months each! 
Try Before You Decide: Borrow equipment risk-free, giving you the chance      to try it out and defer your final decision until you know what works best      for your team.
Consumables Included: Just like all SIM.3D products, you’ll receive free      consumables for the duration of your purchase.
No-Fault Warranty: Our worry-free warranty applies to all borrowed and      purchased equipment, so you can train with confidence.

Why Choose the Platinum Purchase Program?

Access high-value equipment without straining your budget.
Maximize your training opportunities while staying flexible.
Ensure you’re investing in the right tools by experiencing them firsthand.

Train smarter with the SIM.3D Platinum Purchase Program—the ultimate solution for expanding your training capabilities while minimizing risk.

Ready to transform your training setup?

Question 7

Referral Rewards Program - how does that work?

Accepted Answer

Referral Rewards Program
At SIM.3D, we value your support and believe in rewarding loyalty. That’s why we’ve created a simple, transparent Referral Rewards Program designed to benefit you and your organisation.

Here’s how it works:

Earn 10% Credit: For every new customer you refer who makes a purchase,      you’ll receive 10% of their purchase amount as a credit toward your      future standard-price purchases.
Ongoing Credit on Repeat Purchases: If your referee becomes a repeat customer,      you’ll continue earning 10% credit on their future purchases      too—earning rewards passively over time.
In-House Referrals Count: Referrals from within your own organisation are      eligible for rewards as well.
No Expiry: Your credits never expire. Use them whenever it suits      your needs.
No Fine Print: No hidden fees. No complicated terms. Just a      straightforward way to say thank you for spreading the word.

At SIM.3D, we make it easy for you to save while helping more teams access high-quality training tools.

Start referring today!

Frequently asked questions

Free consumables - how does that work?

Worry Free Warranty - the SIM.3D Promise

How can SIM.3D offer all of these extra perks without the extra price?

Our Focus on Functional Fidelity

Manikin-Mounted Part Task Trainers - make the most of your high fidelity manikins without the high fidelity cost!

Platinum Purchase Program: Maximum Value, Minimal Risk

Referral Rewards Program - how does that work?

Our Promise

Bespoke Designs

Hassle Free Business-Case Support

Effortless Consumables Management

Let’s Work Together

Frequently asked questions

Free consumables - how does that work?

Worry Free Warranty - the SIM.3D Promise

How can SIM.3D offer all of these extra perks without the extra price?

Our Focus on Functional Fidelity

Manikin-Mounted Part Task Trainers - make the most of your high fidelity manikins without the high fidelity cost!

Platinum Purchase Program: Maximum Value, Minimal Risk

Referral Rewards Program - how does that work?

Our Promise

​​

Bespoke Designs

Hassle Free Business-Case Support

Effortless Consumables Management

Let’s Work Together